Terms of service
1. Introduction
These Terms of Service (“Terms”) govern your use of the website and services provided by KAT Protection s.r.o. (“we”, “our”, or “us”) at www.katprotection.com (the “Website”).
By using our services, you agree to these Terms. If you do not agree with these Terms, please do not use our Website.
2. Definitions
User: A person who uses our Website and services.
Customer: A person who makes a purchase through our Website.
3. Orders
Order Process:
After placing an order, you will receive an e-mail confirmation containing the details of your order. Please ensure that all information provided when placing your order is correct.
Changes and Cancellations:
Orders may be changed or cancelled within [specified time] after the order has been placed. Please contact us at info.katprotection@gmail.com.
4. Prices and Payments
Prices:
All prices displayed on the Website include VAT unless otherwise stated.
Payments:
We accept payments by credit/debit card, Apple Pay, Google Pay, and bank transfer. Payment must be made in full before the goods are dispatched.
5. Delivery
Delivery Terms:
Delivery is governed by our Shipping Policy, which is available on our online store.
Delivery Time:
The estimated delivery time is displayed when placing an order. We are not responsible for delays caused by the shipping carrier, to the extent permitted by applicable law.
6. Returns and Refunds
Return Conditions:
Returns are governed by our Return and Refund Policy, which is available on our online store.
Eligibility for Returns:
Goods may be returned within 30 days from the date of delivery, provided that they meet the conditions specified in our Return and Refund Policy.
7. Privacy
Privacy Policy:
We process your personal data in accordance with our Privacy Policy, which is available on our online store.
8. Liability and Warranty
Liability:
To the extent permitted by applicable law, we shall not be liable for any indirect, incidental, or consequential damages arising in connection with the use of our services or goods purchased through our Website.
Warranty:
Our products are covered by warranty and statutory rights in accordance with applicable law. If you receive a defective product, please contact us as soon as possible.
9. Use of the Website
Content:
All content on our Website is protected by copyright and may not be copied, reproduced, distributed, or otherwise used without our express permission.
Prohibited Activities:
Users may not use our Website for unlawful purposes or engage in activities that could damage, disrupt, or otherwise negatively affect our Website or its users.
10. Publication of Product Photographs for Marketing Purposes
The customer agrees that KAT PROTECTION s.r.o. is entitled to publish photographs of finished products created on the basis of the customer's order, including, but not limited to, publication on our Website, social media platforms, e-mail newsletters, and other promotional or marketing materials of the company.
These photographs may contain a design created by the customer using our online customisation tool or a design provided by the customer through another method.
Publication applies exclusively to photographs of the products and does not include the customer's personal data unless separate consent has been provided for the publication of such personal data.
The customer has the right to object to the publication of a specific product at any time after completion of the order by contacting us in writing at info@katprotection.com.
In such a case, the relevant content will be removed without undue delay.
11. Changes to These Terms
We reserve the right to amend these Terms at any time.
Any changes will be published on this page and will take effect upon publication, subject to applicable law.
Your continued use of our services following the publication of any changes constitutes acceptance of the amended Terms.
12. Contact
If you have any questions or comments regarding these Terms, please contact us at:
E-mail: info@katprotection.com
Address:
KAT Protection s.r.o.
Chotutická 519/7
108 00 Prague 10
Czech Republic