Privacy policy

1. Introduction

This Privacy Policy sets out how KAT PROTECTION s.r.o. (“we”, “our”, or “us”) collects, uses, stores, and protects the personal data of customers who visit and use our online store at www.katprotection.com.

2. Personal Data We Collect

Information You Provide to Us:
First name, last name, e-mail address, telephone number, billing address, and shipping address.

Payment Information:
Payment details (such as credit card details or bank account information) that are processed securely through third-party payment gateways.

Technical Information:
IP address, device type, operating system, browser, and information about visits to and use of our online store (such as access times and pages viewed).

3. How We Use Personal Data

Order Processing:
To process and deliver your orders, communicate with you regarding your orders, and provide customer support.

Payments:
To process payments and prevent fraud.

Marketing:
To send you news, offers, and promotional materials where you have given your consent to receive such communications.

Improvement of Our Services:
To analyse the use of our online store and improve our products, services, and customer experience.

4. Sharing of Personal Data

Third-Party Service Providers:
We may share your personal data with service providers such as shipping and delivery companies, payment processors, and marketing agencies, but only to the extent necessary for the provision of our services.

Legal Requirements:
We may disclose your personal data where required by applicable law, legal proceedings, or regulatory authorities.

5. Protection of Personal Data

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration, or destruction.

6. Your Rights

You have the right to:

  • Access your personal data and obtain a copy of it.
  • Request correction of inaccurate or incomplete personal data.
  • Request deletion of your personal data (the “right to be forgotten”).
  • Request restriction of the processing of your personal data.
  • Object to the processing of your personal data.
  • Request data portability.

7. Cookies

We use cookies and similar technologies to improve your user experience, analyse the use of our online store, and personalise content and advertising.

Further information about our use of cookies can be found in our Cookie Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page and, where appropriate, you may also be notified by e-mail.

9. Publication of Product Photographs for Marketing Purposes

The customer agrees that KAT PROTECTION s.r.o. is entitled to publish photographs of finished products created on the basis of the customer's order, including, but not limited to, publication on our website, social media platforms, e-mail newsletters, or other promotional and marketing materials of the company.

These photographs may contain a design created by the customer using our online customisation tool or a design provided by the customer through another method.

Publication applies exclusively to photographs of the products and does not include the customer's personal data unless separate consent has been provided for the publication of such personal data.

The customer has the right to object to the publication of a specific product at any time after completion of the order by contacting us in writing at info@katprotection.com.

In such a case, the relevant content will be removed without undue delay.

10. Contact

If you have any questions or comments regarding this Privacy Policy, please contact us at:

E-mail: info@katprotection.com

Address:
KAT PROTECTION s.r.o.
Chotutická 519/7
108 00 Prague 10
Czech Republic